Terms of Service
Last updated: September 5, 2026 · Covers the website, accounts, and licensing service
These Terms of Service (the “Terms”) govern your use of the Mnem website, your account, and our cloud licensing service (together, the “Service”), operated by Barodynamics (“we”, “us”). The Mnem desktop application itself is licensed separately under the End User License Agreement. By creating an account or purchasing a subscription, you agree to these Terms.
1. What the Service is — and isn't
The Service exists to handle identity, billing, license issuance, download delivery, and device management. It does not store, receive, or process your memories, settings, or access tokens; those remain on your device, as described in our Privacy Policy.
2. Accounts and magic links
You sign in by requesting a one-time link sent to your email address; there are no passwords. You are responsible for maintaining control of that email mailbox and for keeping your account email current. Sign-in links expire and are single-use.
3. Plans, billing, and renewal
Current plans are Personal Monthly ($9/month), Personal Annual ($79/year), and Business ($15 per seat per month). Payments are processed by Stripe; we do not receive or store card numbers. Subscriptions renew automatically at the end of each billing period until cancelled. We may change prices with at least thirty (30) days' notice; changes take effect at your next renewal. Prices exclude applicable taxes, which are calculated at checkout.
4. Cancellation and refunds
You can cancel anytime via the Stripe customer portal, reachable from your account page. Cancellation stops future renewals; you keep access until the end of the paid period. If Mnem isn't for you, contact us within fourteen (14) days of your first purchase for a full refund. Renewal payments are non-refundable except where required by law.
5. Business subscriptions
A business seat licenses one named individual; seats may be reassigned as personnel change. The subscribing organization manages seats and billing and represents that its purchaser has authority to bind it to these Terms.
6. License keys and fair use
License keys are personal (or per-seat) and limited to three (3) device activations per license. Sharing, reselling, or publishing keys, abusing activation, or initiating fraudulent chargebacks may result in suspension or revocation of the license.
7. Downloads
App builds are signed and delivered via expiring links generated for licensed users. You may re-download at any time while your subscription is active.
8. Acceptable use
You agree not to misuse the Service — including attempting to access other users' data, probing or disrupting the Service, scraping at abusive volume, or using the Service in violation of applicable law.
9. Third-party services
We rely on third-party processors to operate the Service, including Stripe (payments), a transactional email provider (magic links and receipts), and Cloudflare (website hosting). Their processing is described in our Privacy Policy.
10. Availability and changes to the Service
We aim for high availability but do not guarantee the Service will be uninterrupted. The desktop app is designed to tolerate Service outages via its offline grace period. We may modify or discontinue features of the Service with reasonable notice where changes are material.
11. Intellectual property
The Service, website, and all related content are owned by us or our licensors. These Terms grant you no rights to our trademarks, branding, or content except as needed to use the Service.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR LOSS OF DATA, PROFITS, OR GOODWILL. OUR TOTAL AGGREGATE LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
14. Indemnity (business use)
If you use the Service on behalf of an organization, that organization will indemnify us against claims arising from its breach of these Terms or misuse of the Service, to the extent permitted by law.
15. Termination by us
We may suspend or terminate the Service for you if you materially breach these Terms, commit fraud, or abuse the Service. Where practical we will notify you and give you an opportunity to cure. Upon termination, licenses issued through the Service end, subject to the EULA's grace provisions.
16. Governing law
These Terms are governed by the laws of [GOVERNING LAW AND VENUE TO BE CONFIRMED], without regard to conflict-of-laws rules.
17. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced by email or on this page at least fourteen (14) days before they take effect. Continued use after the effective date constitutes acceptance.
18. Contact
Barodynamics · legal@barodynamics.com